
StJohn Group (SJG) and its subsidiaries respect
your privacy and are committed to protecting it. StJohn Group
provides this Privacy Statement to inform you of our Privacy
Policy and practices and of the choices you can make about
the way your information is collected online and how that
information is used. Weve structured our web site so
that, in general, you can visit ARTCOUSTIC on the Web without
identifying yourself or revealing any personal information.
We make this notice readily available on our home page and
at the bottom of every ARTCOUSTIC Web page.
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| 1. |
Sites covered by this Privacy Statement
This Privacy Statement applies to all STJOHNGROUP.com-owned
web sites and domains, and our wholly owned subsidiaries
(SJG web sites)
Links to non-SJG web sites
The SJG web sites may provide links to third-party web
sites for your convenience and information. If you access
those links, you will leave the SJG web site SJG does
not control those sites or their privacy practices, which
may differ from SJGs. We do not endorse or make
any representations about third-party web sites The personal
data you choose to give to unrelated third parties is
not covered by the SJG Privacy Statement. We encourage
you to review the privacy policy of any company before
submitting your personal information. Some third-party
companies may choose to share their personal data with
SJG; that sharing is governed by that third-party companys
privacy policy. |
| 2. |
Types of information we collect
This Privacy Statement covers personal information,
non-personal data collection and aggregate reporting.
Personal information is information that is associated
with your name or personal identity. SJG uses personal
information to understand better your needs and interests
and to provide you with better service. Once you choose
to provide us with personal information, you can be
assured it will be used only to support your customer
relationship with SJG. We take seriously the trust you
place in us. SJG will not sell, rent or lease your personal
information to others.
On this SJG web site, you can order products or services,
request information, subscribe to marketing or support
materials, register yourself or your SJG products, etc.
The types of personal information you provide to us
on these pages may include name, address, phone number,
e-mail address, user IDs and passwords, billing and
transaction information, credit card information, contact
preferences, etc.
To personalize our web site, services or communications
and improve our products and services, we may also ask
you to provide us with information regarding your personal
or professional interests, demographics, and experiences
with our products or services. Providing this additional
information is optional.
Non-personal information is data about usage and service
operation that is not associated with a specific personal
identity. SJG collects and analyzes non-personal information
to evaluate how visitors use the SJG web sites
Non-personal data we collect may include the pages
visited on the SJG web sites, unique URLs visited within
ArtcousticUSA.com, browser type and IP address. Most
non-personal data is collected via cookies or other
analysis technologies. ArtcousticUSA.com Web pages use
cookies, Web beacons and other technologies for data
analysis and personalization services. SJG might also
places ads on other web sites that may use cookies.
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| 3. |
Childrens privacy
SJG is committed to protecting the privacy needs of children
and we encourage parents and guardians to take an active
role in their childrens online activities and interests.
SJG does not knowingly collect information from children
under the age of 13 and SJG does not target its web sites
to children under 13. |
| 4. |
How we use your information
SJG uses your personal information to provide you
with services and to help us better understand your
needs and interests. Specifically, we use your information
to help you complete a transaction or order, to communicate
with you, to provide service and support, to update
you on services and benefits, to personalize promotional
offers and to personalize some SJG web sites. Occasionally
we may also use your information to contact you for
market research regarding SJG products or services.
We will give you the opportunity to choose your privacy
preferences regarding such communications (see section
7, Your privacy preferences and opting out).
Credit card information is used only for payment processing
and fraud prevention. It is not used for any other purpose
and will not be kept longer than necessary for providing
the services, unless you ask us to retain your credit
card information for future purchases.
Personal data collected online may also be combined
with information you provide SJG through other sources
such as product registration, call centers or public
events such as trade shows or seminars.
Personal data given to SJG may be transferred across
state and country borders for the purposes of data consolidation,
storage and simplified customer information management.
Non-personal data is aggregated for reporting about
SJG web site usability, performance and effectiveness.
It is used to improve the customer experience, usability
and site content.
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| 5. |
Who we share your information with
SJG will not sell, rent or lease your personal information
to others. SJG will not share your personal information
with third parties except in responding to your requests
for products or services. Your permission will be requested
when you submit your information. SJG shares customer
information across SJG -owned business entities and
companies working on our behalf, but only as described
above in How we use your information.
SJG contracts with third-party service providers and
suppliers to deliver complete products, services and
customer solutions described in How we use your
information. Suppliers and service providers are
required to keep confidential the information received
on behalf of SJG and may not use it for any purpose
other than to carry out the services they are performing
for SJG. These service providers may change or we may
contract with additional service providers to better
accommodate our customers. SJG will not share personal
information with any other third parties without your
permission, unless required by law enforcement action,
subpoena, or local law.
SJG or its related entities could merge with or be
acquired by another business entity or some or all of
their respective assets could be acquired. If such a
combination or acquisition occurs, SJG will make every
reasonable effort to notify you in the event we share
with the merging or acquiring entity some or all of
your personal information to continue serving you.
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| 6. |
Your choices
SJG gives you the choice of receiving a variety of information
that complements our products and services. You can subscribe
to receive certain product- and service-specific information
and SJG -wide marketing communications. SJG -wide communications
may include new product information, special offers, or
an invitation to participate in market research. |
| 7. |
Your privacy preferences and opting out
Non-subscription services - SJG will not use your personal
information for a different purpose than the one stated
when you provided your data.
Subscription services - To opt-out of receiving communications
you have expressly requested (such as e-mail newsletters,
product updates, etc.), use any of the following methods:
- Select the e-mail opt-out or unsubscribe
link, or follow the opt-out instructions included
in each subscription communication
- Write to StJohn Group be sure to provide
your name, e-mail and postal address, and relevant
information about your SJG subscriptions and registrations
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| 8. |
Your information and third-party companies
Certain SJG services are linked with those from unrelated
third-party companies, some which offer you the option
to share with both SJG and the third party personal data
you provide. We will not share your personal information
with those third-party companies unless you make that
choice.
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| 9. |
Access to and accuracy of your information
SJG strives to keep your personal information accurate.
We have implemented technology, management processes and
policies to maintain customer data accuracy. We will provide
you with access to your information, including making
reasonable effort to provide you with online access and
the opportunity to change your information. To protect
your privacy and security, we will also take reasonable
steps to verify your identity, such as a password and
user ID, before granting access to your data. Certain
areas of SJGs web sites may limit access to specific
individuals through the use of passwords and other personal
identifiers. |
| 10. |
Keeping your information secure
SJG is committed to protecting the information you provide
us. To prevent unauthorized access or disclosure, to
maintain data accuracy, and to ensure the appropriate
use of the information, SJG has in place appropriate
physical and managerial procedures to safeguard the
information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting
or transferring sensitive data such as credit card information.
SSL encryption is designed to make the information unreadable
by anyone but us. This security measure is working when
you see either the symbol of an unbroken key or closed
lock (depending on your browser) on the bottom of your
browser window.
Credit card numbers are used only for processing payment
and are not used for other purposes.
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| 11 |
Changes to this Statement
If there are updates to the terms of SJGs Online
Privacy Statement, we will post those changes and update
the revision date in this document, so you will always
know what information we collect online, how we use it,
and what choices you have. For material changes to this
Statement, SJG will provide notification to affected customers.
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| 12. |
Contacting us
We value your opinions. If you have comments or questions
about our privacy policy, please send them to the privacy@stjohngroup.com.
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